Practice Administrator I - Somerville - Internal Medicine at Atrius Health in Somerville, MA

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Description

Atrius Health is a nonprofit healthcare leader delivering a system of connected care that enables us to know our patients better so that we can serve them well. Across 32 clinical locations, more than 50 specialties and 825 physicians, we provide proactive, customized care to more than 720,000 adult and pediatric patients across eastern Massachusetts.

The Atrius Health practices including Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates and PMG Physician Associates - together with VNA Care - work in collaboration with hospital partners, community specialists and skilled nursing facilities, to develop innovative and effective ways of delivering care in the most appropriate setting, making it easier for patients to be healthy.

We believe that by establishing a solid foundation of knowledge, understanding and trust with each of our patients, we enrich their health and enhance their lives.

The Practice Administrator is a key leadership role for Atrius Health and within the Internal Medicine (IM) Service Line. Reporting to a Regional Director, the Practice Administrator is responsible for overseeing the day-to-day operations, staff and budget of Internal Medicine and also responsible for managing or facilitating site-based functions, including building services, business operations and patient relations. In partnership with site-based Nurse Administrators, the Practice Administrator is accountable for facility-based DPH compliance, emergency management and environment of care safety, and partners with Facilities, IT, Human Resources, Marketing/External Affairs, Legal and Finance leadership to troubleshoot issues and ensure effective implementation of organization-wide initiatives at the designated practice location.

SUMMARY OF KEY RESPONSIBILITIES

As the principal financial and operational manager for the Internal Medicine Service Line at the Cambridge site, the Practice Administrator partners with the local IM (Physician) Chief, Clinical Nurse Manager in a leadership/management triad relationship to ensure that practice and site operations appropriately support high quality, safe and efficient delivery of patient care. The Practice Administrator maintains overall responsibility for development, implementation, monitoring and integration of IM management systems, policies, procedures, standard work and programs. The Practice Administrator collaborates with other site-based or regional service line leaders in calling attention to areas of opportunity common to the site, and provides consultation, advice and support as needed to clinical leaders, providers and all staff, as a trusted and experienced practice management professional. Represents the organization in the local community as requested.

OTHER PRIMARY RESPONSIBILITIES

  • Develop and manage the Internal Medicine budget for the site
  • Collaborate with Regional Director and Executive Director for Internal Medicine to establish IM Service Line goals, monitor metrics, and implement performance improvement strategies
  • Partner effectively with physicians, advanced practitioners, nurses and support staff for employee engagement and change management initiatives to foster a positive and forward-thinking work environment.
  • Function as the go-to management facilitator for all site-wide meetings between staff and providers of all on-site service lines.

EDUCATION/LICENSES/CERTIFICATIONS

Bachelor's degree in an appropriate discipline (or equivalent education and/or experience required). Master's degree (or equivalent) in business or health administration strongly preferred.

EXPERIENCE

At least 7 - 10 years' of healthcare operational and business management experience in progressively responsible roles, including at least 3 to 5 years' clinical operations management experience, preferably in an outpatient multi-specialty medical group practice environment.

SKILLS

Ability to work independently and to accept responsibility for complex and sensitive decision-making as it relates to the overall conduct of the Service Line. A broad and thorough knowledge of: (a) physician practice management and resource utilization; (b) organizational and management theory and practice; and (c) financial systems, budget management, reimbursement issues and regulations. Excellent verbal and written communication skills to communicate effectively with a large and diverse constituency, including Atrius Health leaders, Service Line providers and staff, representatives of other Atrius Health departments, and vendors. Experience managing through influence and collaboration. Ability to accurately and concisely disseminate information in both written and verbal formats. Strong capacity to recruit and develop staff. Excellent organizational skills necessary to manage many competing timetables and responsibilities. Demonstrated success in managing complex initiatives and projects. Demonstrated ability to function effectively in a highly-matrixed organization. Ability to delegate and effectively supervise and plan for the timely and successful completion of short- and long-term objectives. Ability to consistently meet established deadlines for deliverable or activities. Interpersonal relationship skills needed to motivate others and work with providers, managers, and staff in a positive and collegial fashion. Strong leadership, facilitation, coaching and networking skills.

Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.

Excellent benefits Include:

* Up to 8% company retirement contribution,

* Generous Paid Time Off

* 10 paid holidays,

* Paid professional development,

* Competitive health and welfare benefit package.

Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).

VEVRAA Federal Contractor

Request Priority Protected Veteran & Disabled Referrals for all of our locations within the state

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