Human Resources Manager at Dunkin Brands in Canton, MA

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Location: Canton, MA, US

Dunkin’ Brands- Human Resources

Human Resources Manager

Do you want a fast-paced and exciting work environment? Grab a coffee, let’s chat.

Who We Are-

With an energy that is infectious and a singular dedication to building on our successes, our people have grown our company into one of the world’s leading franchisors of quick service restaurants with more than 19,000 points of distribution in more than 60 countries worldwide. The success that we have built from our many years of creating products that people love is something we delight in sharing with our approximately 1,100 employees. But the best part about working at Dunkin’ Brands is being associated with well-known brands that people identify with great taste, delicious products and consistent service across the globe.

We are poised for even greater success, and we need enthusiastic people who are looking for career growth at a company that encourages innovation and nurtures entrepreneurial thinking. If you enjoy a fast-paced environment, have a positive attitude, and are looking for a company that invests in its employees then please apply! For more information, please visit

What You’ll Be Working On-

  • With a focus on Organization Culture, track and assessemployee attitudes & beliefs and work with client groups to ensure employee engagement at all levels
  • Understand and implement initiatives to positively impact talent needs of client groupsand build our employment brand
  • Assess talent and skill gaps and identify plans for developing future leaders
  • Leverage talent metrics and employment data to drive strategic workforce planning
  • Partner withTalent Acquisition team and hiring managersto attract and select the most qualified candidates available to fill open positions
  • Ensure company culture welcomes diverse population, supports inclusion and employees in achieving career goals within the organization
  • Drive Performance Management process which includesgoal setting, competency assessments, development and succession planningto ensure a feedback rich culture where each employee is working to develop and grow
  • Create a consistent, positive work atmosphere through the communication and enforcement of Human Resource policies and procedures
  • Resolve employee relations issues through appropriate investigation, coaching and documentation
  • Support an on-boarding process that sets new employees up for success
  • Support functional leaders’ ability to improve individual and team engagement through effective communication, recognition and reinforcement
  • Utilize team-building activities, team bonding events and other informal tools to keep employees connected, informed and motivated

What You’ll Need-

  • 4+years Human Resource experiencepreferred
  • Bachelor’s Degree or equivalent experiencerequire, PHR/SPHR preferred
  • Knowledge of compensation strategy, performance management, employee relations, talent acquisition and the ability to apply this information in a manner that is compliant with relevant employment law
  • Experience creating a culture of engagement, collaboration and teamwork
  • Capable of compiling and analyzing employment data to guide strategic planning
  • Excellent people and organizational skills, strong oral and written communication
  • Team player with the ability to gain consensus through collaboration and open dialogue
  • Ability to critically think and problem solve without direction

Additional Perks

  • 1:30 release every Friday
  • On site fitness gym
  • Casual dress code- jeans every day!
  • Endless supply of coffee, ice cream and donuts!

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